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Documentation Index

Fetch the complete documentation index at: https://patter-06b046ce-feat-observability-otel-attrs-0-6-1.mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

Local Mode (Self-Hosted)

Local mode runs an embedded server on your infrastructure. You bring your own telephony credentials (Twilio or Telnyx) and AI provider keys. No Patter backend required.

When to Use Local Mode

  • You need full control over your infrastructure
  • You want to keep all data on your own servers
  • You are testing and developing locally
  • You need to comply with data residency requirements

Setup

1. Install the SDK

pip install getpatter

2. Expose your server

Telephony providers need a public URL to reach your local server. The easiest option is the built-in Cloudflare tunnel — pass tunnel=True (or tunnel=CloudflareTunnel()) to serve() and Patter creates the tunnel and auto-configures the Twilio webhook for you (requires the cloudflared package, see Tunneling). Alternatively, run ngrok and pass the hostname as webhook_url:
ngrok http 8000

3. Initialize Patter

import os
from dotenv import load_dotenv
from getpatter import Patter, Twilio

load_dotenv()

phone = Patter(
    carrier=Twilio(),                                    # TWILIO_* from env
    phone_number=os.environ["PHONE_NUMBER"],
    webhook_url=os.environ["WEBHOOK_URL"],
)

serve()

The serve() method starts the embedded server and blocks until it is stopped. It handles inbound calls automatically.
await phone.serve(agent, port=8000)

Parameters

ParameterTypeDefaultDescription
agentAgentrequiredThe agent configuration to use for all calls. Create with phone.agent().
portint8000TCP port to bind to (1-65535).
recordingboolFalseEnable call recording via the Twilio Recordings API.
on_call_startCallable | NoneNoneAsync callback fired when a call connects.
on_call_endCallable | NoneNoneAsync callback fired when a call ends.
on_transcriptCallable | NoneNoneAsync callback fired for each utterance.
on_messageCallable | NoneNoneAsync callback for pipeline mode. Receives user text, returns agent response.
voicemail_messagestr""Message to speak when AMD detects a machine on outbound calls.
on_metricsCallable | NoneNoneAsync callback fired after each conversation turn with real-time cost and latency data. See Metrics & Cost Tracking.
dashboardboolTrueServe a local metrics dashboard at http://localhost:{port}/dashboard.
dashboard_tokenstr""Bearer token for dashboard authentication. When set, all dashboard routes require this token.
tunnelboolFalseStart a cloudflared tunnel automatically. Requires cloudflared on PATH. Mutually exclusive with webhook_url.

Making Outbound Calls

In local mode, use call() to make outbound calls while the server is running:
import asyncio

async def main():
    # Start the server in background
    server_task = asyncio.create_task(phone.serve(agent, port=8000))

    # Wait a moment for the server to be ready
    await asyncio.sleep(1)

    # Make an outbound call
    await phone.call(
        to="+15550009876",
        agent=agent,
        machine_detection=True,
        voicemail_message="Please call us back at 555-000-1234.",
    )

    # Keep the server running
    await server_task

asyncio.run(main())

call() Parameters (Local Mode)

ParameterTypeDefaultDescription
tostrrequiredPhone number to call (E.164 format).
agentAgentrequiredAgent instance to use for this call.
from_numberstr""Override the configured phone number.
machine_detectionboolFalseEnable answering machine detection.
voicemail_messagestr""Message to leave on voicemail (requires machine_detection=True).

EmbeddedServer

The EmbeddedServer is the internal class that powers serve(). You typically do not interact with it directly, but it is useful to understand for advanced use cases.
PropertyTypeDescription
configLocalConfigTelephony and AI provider configuration.
agentAgentThe agent configuration.
recordingboolWhether call recording is enabled.
voicemail_messagestrVoicemail message for AMD.

Methods

MethodDescription
start(port)Start the server (blocking).
stop()Gracefully stop the server.

LocalConfig

The LocalConfig dataclass holds all provider credentials for local mode. It is created automatically from the Patter constructor — you don’t normally need to touch it directly.
FieldTypeDescription
telephony_providerstr"twilio" or "telnyx" (auto-detected from the carrier= instance).
twilio_sidstrTwilio Account SID (unpacked from Twilio(...)).
twilio_tokenstrTwilio Auth Token (unpacked from Twilio(...)).
telnyx_keystrTelnyx API key (unpacked from Telnyx(...)).
telnyx_connection_idstrTelnyx Call Control Application ID (unpacked from Telnyx(...)).
openai_keystrOpenAI API key (resolved from OpenAIRealtime(...) or OPENAI_API_KEY).
elevenlabs_keystrElevenLabs API key.
deepgram_keystrDeepgram API key.
phone_numberstrPhone number in E.164 format.
webhook_urlstrPublic hostname (no scheme).

Disconnecting

Call disconnect() to stop the embedded server gracefully:
await phone.disconnect()

Complete Example

import os
import asyncio
from dotenv import load_dotenv
from getpatter import Patter, Twilio, OpenAIRealtime, Tool, Guardrail

load_dotenv()

phone = Patter(
    carrier=Twilio(),                                   # TWILIO_* from env
    phone_number=os.environ["PHONE_NUMBER"],
    webhook_url=os.environ["WEBHOOK_URL"],
)

async def schedule_appointment(args: dict, ctx: dict) -> dict:
    # Your reservation system here.
    return {"confirmation": "ACME-123", "date": args["date"], "time": args["time"]}

agent = phone.agent(
    engine=OpenAIRealtime(voice="nova"),                # OPENAI_API_KEY from env
    system_prompt="""You are a friendly receptionist for Acme Corp.
Help callers schedule appointments, answer general questions, and transfer to the right department.
Transfer billing questions to +15550001111.
Transfer technical support to +15550002222.""",
    first_message="Thank you for calling Acme Corp! How can I help you today?",
    tools=[
        Tool(
            name="schedule_appointment",
            description="Schedule an appointment for the caller.",
            parameters={
                "type": "object",
                "properties": {
                    "name": {"type": "string", "description": "Caller's full name"},
                    "date": {"type": "string", "description": "Preferred date (YYYY-MM-DD)"},
                    "time": {"type": "string", "description": "Preferred time (HH:MM)"},
                    "reason": {"type": "string", "description": "Reason for appointment"},
                },
                "required": ["name", "date", "time"],
            },
            handler=schedule_appointment,
        ),
    ],
    guardrails=[
        Guardrail(
            name="No legal advice",
            blocked_terms=["lawsuit", "sue", "legal action"],
            replacement="I'm not able to provide legal guidance. Let me transfer you to our legal department.",
        ),
    ],
)

async def on_call_start(event):
    print(f"[CALL START] {event['direction']} call {event['call_id']}")
    print(f"  From: {event['caller']} -> To: {event['callee']}")

async def on_call_end(event):
    print(f"[CALL END] {event['call_id']}")
    for entry in event["transcript"]:
        print(f"  [{entry['role']}]: {entry['text']}")

async def on_transcript(event):
    print(f"  [{event['role']}]: {event['text']}")

async def main():
    await phone.serve(
        agent,
        port=8000,
        recording=True,
        on_call_start=on_call_start,
        on_call_end=on_call_end,
        on_transcript=on_transcript,
        voicemail_message="Hi, this is Acme Corp. Please call us back at your earliest convenience.",
    )

asyncio.run(main())